Twitter has a 50% chance of a major outage that could bring the site down during world Cupaccording to a recently departed employee with knowledge of how the company has responded to large-scale events.
The former employee, who was granted anonymity because of the sensitivity of what was discussed, had knowledge of how it worked Twitter Command Centerthe platform’s team of troubleshooters who monitor the site for issues such as traffic spikes and data center outages.
“Between the lack of preparation and the lack of staff, I think it’s going to be a tough World Cup Twittersaid the former employee.
He pointed out that an incident of some kind – such as a slow or incorrect service response – is almost certain during the 29-day competition in Qatar, and estimates the probability of something going wrong that users might see as 90%.
According to the former employee, the prospect of Twitter staying online during the contest, which kicks off Sunday, is no better.
Twitter, he said, “is likely to suffer from traffic on the go, and may crash.” “If we’re lucky, he’ll recover with minimal disruption.”
It has weakened Twitter’s ability to respond to any IT infrastructure issues Swing cuts that Elon Musk, CEO of electric car maker Tesla and founder of space exploration company SpaceX, has been pitting him since Oct. 28. Buy the platform for $44 billion.
Nearly half of the company’s workforce of 7,500 has been fired in the first week. In the second week, about Four out of five of the company’s 5,500 contractors have been released. And this week after that 1,000 or more workers quit After Musk issued an edict asking them to choose future work. Many of those who quit were Twitter’s most experienced employees, some of whom have been at the social media platform for more than half of its existence.
Some of those affected by layoffs or employee turnover include those in the Twitter Command Center. The observer It is understood that up to a third of the small global accident team may have left in recent weeks.
The company is not prepared to handle the potential influx of traffic to the platform as people seek to discuss key moments during the World Cup. “Traffic gets very spiky during big events, so any big play or contentious call is going to cause a very sudden surge in traffic – and the infrastructure is going to have to absorb the impact,” said the former employee. “Under other circumstances, there would be a lot of people watching things and making sure any hot spots are dealt with.”
The former employee claims that a so-called “change freeze,” which stops the ability to change Twitter’s coding — which was in place before Musk’s takeover and forced on and off for his first few weeks — has hampered preparations.
Asked about plans on Twitter to address issues likely to come up during the World Cup, he said: “I don’t know about it. We should have been doing things weeks ago.”
The World Cup speculation is something that worries John Ioannidis, a former Twitter software engineer who worked for the company as it dealt with issues arising during the 2014 World Cup. “The hype with Elon has peaked in the last couple of weeks,” Ioannidis said. “Even with the best combination of equipment and devices, a sudden influx of traffic can cause problems.”
According to Ioannidis, the company has been constantly monitoring Twitter’s infrastructure to make sure it stays online during the 2014 World Cup in Brazil. “There are so many ways things can go wrong,” he said, “and you can’t predict them all.” Platform Disconnected during the 2010 World Cup under high traffic.
Alan Woodward, professor of cyber security at the University of Surrey, worries about the potential for traffic jams during the competition. “At the moment Twitter seems to trust things that make them lucky, which in my view is not a reliable approach,” he said.
An anonymous Twitter employee who recently left “feared” the start of the tournament. “I couldn’t do anything to help,” he said.
Musk did not immediately respond to a request for comment. Twitter no longer has a communications department after the layoff.
overnight on friday, Musk tweeted: “First game of the World Cup on Sunday! Watch on Twitter for the best real-time coverage and commentary,” along with a poll of users asking if they would welcome back former US President Donald Trump, who was Banned from Twitter in January 2021 for inciting violence across the platform.