New updates are added at the bottom of this story…….
The original story (posted August 3, 2021) is as follows:
Just in case you’ve been racking your brains wondering why TalkTalk’s email and internet services aren’t working for you, take solace in the fact that you’re not the only one experiencing problems lately.
A quick look at Twitter reveals that there are many more people affected as well. According to reports, the telecommunication and mobile network service is not working at all for several hours now.
The complainants state that they have been unable to use internet services since the morning and that TalkTalk live chat support was not helpful. For a quick look, here are some of the reports:
Do you plan to tell us what’s going on? I only got Talk Talk yesterday and now I have no internet connection, not good enough
talktalk “some” I’m sure the whole country is without internet. Is there a reason? or update? Or an estimate of when this will be resolved?
I’m getting emails to webmail, but I can’t send emails and I get a message telling me that “the sender’s domain is invalid”. I haven’t been able to receive or send emails from Outlook since yesterday
As can be seen from the above, TalkTalk email is disabled. Emails don’t arrive and don’t go through, all emails sent say the address is invalid.
TalkTalk Official Website It also indicates that the service is already experiencing outages at the moment in the Internet and email department.
Fortunately, the carrier and mobile network already made an official acknowledgment a couple of hours ago on Twitter.
The company notes that it is aware that some customers are experiencing issues when trying to access TalkTalk email and that their engineers are looking into it as a matter of priority.
However, we will continue to monitor the matter and will update this page with relevant information when we encounter any. So in case you encounter the issue discussed here, stay tuned for updates.
First update (November 11, 2022)
05:13 PM (Indian Time): Many users have taken to Twitter To report that TalkTalk is currently down or not working for them.
Fortunately, the support team has acknowledged the outage and said they are currently investigating it. However, they did not provide any expected arrival time for the fix.
We understand that some customers are unable to access the TalkTalk website, and we would like to apologize for any inconvenience this may cause. Our team is investigating this as a priority and hope to restore service as soon as possible. (source)
07:50 PM (IST): The TalkTalk support team has confirmed that the recent issues with their service have now been resolved.
Previous issues with the TalkTalk website are now resolved. Thanks for your patience all this time. (source)
Update 2 (November 24, 2022)
03:41 PM (IST): according to fresh reportsTalkTalk is currently down or not working for many users in multiple regions.
Fortunately, the support team has acknowledged the issue and said they are looking into it.
We are aware that some customers in the South Midlands, Chilterns and North London areas are currently experiencing a loss of service. Our engineers view this as a priority, and we’re sorry for the inconvenience, and we’ll provide more updates here (source)
Featured image source: TalkTalk website
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