appoints Jerry Haywood as CEO

Sandnes, Norway, November 25, 2022– (working wire) –, the global leader in enterprise conversational AI, backed by Nordic Capital, has announced that Jerry Haywood will join the company’s executive team as CEO from December 1, 2022. Haywood brings with him 20 years of experience in enterprise technology and has a job Various leadership and sales positions at IBM, Cisco, and Salesforce. Join from LivePerson, a global technology company developing commerce, conversational, and artificial intelligence software. Haywood will succeed founder and current CEO Lars Rubed Celsus, who wants to devote more time to product development and innovation.

“During this time of accelerated transformation of the digital customer experience, has never been better at positioned to become a global leader in conversational AI.This change of leadership is a natural step in’s next growth phase.Jerry is a strong and experienced leader who can build on the solid foundation established over the past six years,we are delighted joining us. While it was his outstanding record that made him a natural candidate for this key leadership role, it was his personality and people-oriented leadership style that impressed us the most. He is friendly, down-to-earth, and full of energy. A natural leader who can deliver results while making the journey enjoyable.” .

Fag-Iversen added: “I’m very happy that Jerry has agreed to join the team as CEO and I’m delighted that we’re able to fulfill Lars’ wish to focus more on what he’s most passionate about – the technology needed to fundamentally disrupt the conversational AI category and continue to deliver the best An automated customer interaction solution is available in the market.”

For the past three years, Haywood has served as Senior Vice President EMEA for LivePerson, leading the company’s strategic reorganization in Europe, and delivering impressive growth. Prior to LivePerson, Haywood spent eight years at Salesforce, heading Service Cloud first for the UK, then for the rest of Europe, achieving a 30% increase in revenue and bookings year over year.

Haywood said: “I am excited and really honored to join the team, at a time when the owners and leadership want to accelerate growth while positioning the company as a global leader in conversational AI. is already very familiar to me. I have followed their journey I closely watched the amazing company and I’m convinced the scale has what it needs to work all the way has the best technology available and a great team with some of the brightest minds in the industry I’d like to thank the founders, board and Nordic Capital for their trust I can’t wait to meet the team at all over the world and start.”

Haywood will balance his time between Stavanger, Norway, where is headquartered, and London, UK, one of’s main markets, where he lives with his wife and three children.

About specializes in enterprise-grade conversational artificial intelligence (AI). The inventor of the world’s most scalable conversational AI platform, enables organizations to automate customer service and internal support channels, boost human efficiency, and increase revenue through self-learning AI and a no-code solution that’s fast-to-deploy, easy to learn, and highly scalable. Learn more through Paid.

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